Privacy Policy & Terms and conditions

S.E. Tradesmen LLC respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us in person, on our website, over the phone, or through text messages.

1. Information We Collect

We collect the following types of information when you engage with our services:

• Name, phone number, email address, and physical address

• Details about your service location and plumbing needs

• Communication history (calls, texts, emails)

• Payment information (only when processing a transaction securely)

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments

• Send service-related updates (e.g., dispatch notices, surveys, reminders)

• Issue invoices and process payments

• Maintain internal records

• Improve customer service

3. Text Messaging & Consent

By providing your mobile number and opting in verbally or via our website, you agree to receive:

• Appointment reminders

• Billing notifications

• Technician dispatch alerts

• Job completion surveys

Message frequency may vary. Message and data rates may apply.
You can unsubscribe at any time by replying STOP, and you can reply HELP for assistance.

4. Sharing of Information

S.E. Tradesmen LLC does not sell, rent, or share your personal information with any third parties. We may share data only when:

• Required by law

• Needed to fulfill a legal obligation (e.g., permitting or inspections)

5. Data Security

We take reasonable steps to protect your personal information using secure systems and restricted access. While no system is 100% secure, we follow best practices to minimize risk.

6. Contact Us

For questions about this policy or to request deletion of your information:
Email: admin@setradesmen.net
Phone: 850-738-2023

Terms & Conditions

Effective Date: [Insert Date]
Company: S.E. Tradesmen LLC

1. Service Scope

S.E. Tradesmen LLC provides licensed plumbing and gas services in Florida and parts of Baldwin County, Alabama. Services include diagnostics, repairs, installations, and maintenance.

2. Customer Responsibility

• Customers must ensure clear access to work areas

• An adult 18 or older must be present during service

• Customers agree to receive service updates via phone, email, or text

3. Estimates & Pricing

All pricing is flat-rate unless otherwise noted. Any additional work beyond the scope of the initial estimate will be quoted separately and must be approved by the customer before proceeding.

4. SMS Communication

By requesting service or filling out a contact form, you consent to receive SMS messages as described in our Privacy Policy. You can opt out by replying STOP.

5. No Warranty Disclaimer

S.E. Tradesmen LLC does not provide warranties on labor or parts, unless otherwise stated in writing. Manufacturer warranties apply where applicable.

6. Cancellations

If you need to cancel or reschedule, please provide 24-hour notice. Last-minute cancellations may incur a service fee.

7. Liability Limitation

We are not liable for:

• Pre-existing plumbing issues

• Damage caused by inaccessible piping or faulty building systems

• Delay in services due to supply chain disruptions or weather

8. Third-Party Services

In some cases, we coordinate with specialists (e.g., Hydroscout). We are not liable for the work performed by third-party providers.

By using our services, you agree to these terms.
For questions, please contact us at admin@setradesmen.net or 850-738-2023.